Profit Doctor for
Service Businesses
SPEC: Lead → Booked OS | SLA | Tracking | Control
I fix what kills booked jobs: missed calls, slow follow-up, and unclear channel ROI. Then I install a measurable Lead → Booked system — SLA, tracking, follow-up, and weekly control — built for HVAC & Electrical teams.
Best for: HVAC & Electrical owners who want booked jobs + ROI visibility (not just “more leads”).
14-day sprints • Weekly scorecards • Lead quality control
Ex Telecommunications Engineer (M.S.), 10+ years building high-stakes B2B systems: process, automation, and measurement.
STACK: HubSpot/Pipedrive • Call tracking • Google Ads (call-intent)
15 minutes to qualify. If we’re a fit, we run a $250 Profit Audit and deliver a clear 14-day fix plan within 48 hours — before you spend on tools or ads.
SYSTEM_OVERVIEW
The System I Drive
Audit & Diagnosis
Find where you’re losing money — missed calls, slow response, weak follow-up, and unclear ROI.
Lead Handling (No Leaks)
Stop wasting leads — SLA (who/when), follow-up (7–14 days), qualification, and lost reasons.
Demand Channel (No Junk)
Add leads without adding junk — optimize marketplace or launch Google Ads with QC.
Profit Doctor (Control)
Weekly control, QA, improvements, and new levers. So it doesn’t break after 30 days.
Two Tracks of Service
Same operating system mindset — two outcomes: more booked jobs or faster hires, with weekly control and clean reporting.
Jobs
FLOW: Lead → Booked Job
- › Speed-to-Lead (SLA): response windows & missed-call recovery.
- › Follow-up Engine: 7–14 day SMS/call sequences.
- › Lead Quality Control: qualification & lost reason analysis.
- › PPC/Ads Pilot: Route A (Marketplace) or Route B (Google Ads).
OUTCOME Higher booked rate + clear visibility.
Hiring
FLOW: Applicant → Hired Tech
- › Applicant Intake: screening & qualification logic.
- › Response SLA: same-day contact to reduce ghosting.
- › Pipeline Tracking: from application to interview & offer.
- › Automated Scheduling: less time on calls.
OUTCOME Faster hiring + less ghosting.
Available as a sprint or as an add-on after the audit.
PROCESS_PIPELINE
How It Works
1. Free Call PHASE 01
- Confirm fit: service area, priority services, capacity, and current lead sources
- Identify the main constraint: demand vs conversion vs capacity
- If it’s a fit, we schedule the $250 Profit Audit as step 2
2. Profit Audit PHASE 02
- Review your lead flow end-to-end: calls/texts, response speed, follow-up
- Identify the real limiting factor: volume vs conversion vs capacity
- Deliver a 14-day fix plan + tool stack + cost estimate
3. Implementation & Ongoing PHASE 03
- Install Lead → Booked system: SLA + missed-call recovery + follow-up
- Set up CRM pipeline (HubSpot/Pipedrive) & Scorecard
- Launch/optimize demand channel + Weekly control & QA
NOTE: We don’t scale ad spend until tracking + SLA are in place.
What I need from you
Required
- 01 Response owner with agreed windows
- 02 Access to accounts (CRM, Google)
- 03 2-3 priority high-margin jobs
Recommended
- 04 Call handling basics (Voicemail)
- 05 Capacity clarity (jobs/week)
- 06 Lead tracking spot (CRM/Sheet)
$250 Profit Audit
Step 2 (after the free call): identify the profit killers in your lead flow — get a clear 14-day fix plan.
Free call required first (to confirm fit and avoid wasted spend).
CALL (60 MIN)
- › Audit lead handling
- › Pinpoint #1 constraint
- › Choose fastest next step
DELIVERABLES (WITHIN 48H)
- › 1–2 page action plan
- › Simple scorecard template
- › Cost estimate
Call length: 60 minutes.
NOTE: Credit applied if you upgrade.
SCALING_STAGES
Stages
Pick your stage based on the constraint.
Launch Sprint
14 Days • from $1,000
Constraint:
You don’t have enough jobs. Old channels don’t work. You can’t find new ones consistently.
Scope:
- 2–3 high-margin offers packaged
- Google Business Profile tune-up
- 1 marketplace optimized (Thumbtack/Angi)
- SLA + missed-call recovery basics
- Follow-up scripts (7–14 days)
- Simple tracking + first scorecard
Core System
$2,500–$10,000
Scope depends on locations, CRM depth, call tracking/SMS setup, and whether Ads pilot + QA is included.
Typical: 1 location $3.5k–$6k • Multi-location $7k–$10k.
Best started after the $250 Audit (so scope and tool stack are precise).
If this sounds familiar:
You have channels and budget, but money is leaking: not enough booked jobs, unclear ROI by channel, and you may have a bad experience with a contractor.
You get (14 days):
- • Speed-to-lead system (SLA + recovery)
- • Follow-up engine (7–14 days)
- • Lead QC + "Lost Reasons" tracking
- • CRM Pipeline setup (HubSpot/Pipedrive)
- • Weekly scorecard (Leads → Won/Lost)
- ★ Activate 1 lever (Marketplace or Google Ads)
Profit Engineer
Build Quote • 30 Days
Constraint:
Need scalable system & Fractional COO partner (not "just ads").
Scope (Build):
- Full "Lead → Booked" operating system
- Multi-channel growth (Google + Meta)
- Brand & offer packaging
- AI automations (follow-up, triage)
- Contractor orchestration under KPI
Ongoing management separate.
POLICY: No Google Ads without tracking.
TOOLS: Budgets paid directly to providers.
TERMS: Written agreement required.
Profit Doctor (Ongoing)
MAINTENANCE & OPTIMIZATION
Triggers
- Performance is inconsistent week to week
- Lead quality drifts and nobody owns cleanup
- You want growth, but don’t want operational chaos
Weekly Cycles
- Review scorecard: Leads → Booked → Won/Lost
- Lead & call QA: scripts, qualification, follow-up gaps
- Channel control: budgets, geo/schedule, junk filtering
- Recommendations: new levers (offers, pages, automations)
Deliverables
Weekly priorities + executed improvements
KPI ownership (speed, booked rate)
Clean reporting you can trust
Recent Case Studies
Electrical • New York
FIRST 2–6 WEEKS
Goal & Situation
Turn inconsistent marketplace demand into a predictable booked schedule (evenings/weekends). Profile existed (Yelp + Bazar Club), but lost leads due to weak positioning & no response discipline.
What we did
- Rebuilt marketplace positioning: services, categories, trust signals, job-type focus (2–3 priority services).
- Tightened intake rules: response windows, missed-call recovery, and a simple follow-up cadence.
- Cleaned visibility levers: tags, service radius logic, and profile conversion structure.
Result
- Demand stabilized to ~2 booked jobs/day weekdays and ~3–4 booked jobs/day weekends from the relaunch + optimization.
- Created a repeatable lead-handling routine that converts time-sensitive inquiries instead of losing them to slower competitors.
HVAC • Denver
FIRST 30 DAYS
Goal
Stop budget bleed and build a controllable flow of booked jobs in priority service categories.
Situation
Three channels were running, but ROI was unclear. Leads were coming in, yet booked jobs were inconsistent because tracking + lead quality control + pipeline discipline were missing. Operator had “contractor fatigue” (no clarity, no control).
What we did
- Implemented Google Ads (call-intent) with clean conversion tracking (calls + forms)
- Installed CRM pipeline + sources + lost reasons, plus a weekly scorecard (Leads → Booked → Won/Lost)
- Added lead QC: category focus, geo/time controls, and junk filtering tied to real booked outcomes
Result
- Google Ads became the primary growth lever delivering 5+ booked jobs/day in targeted categories (after tightening focus + tracking).
- Achieved $50–$100 CPL with $300+ average ticket, and—most importantly—channel ROI visibility through CRM (no guessing).
Industrial Electrical (Hiring) • PA
FIRST 30–45 DAYS
Goal
Create a predictable hiring engine that produces 2–3 hires/month without wasting budget on junk calls and no-shows.
Situation
Hiring spend of $2k–$3k/month produced unstable output: either low volume or low quality. The core issue wasn’t “ads”—it was lack of pre-qualification + response speed + pipeline discipline.
What we did
- Built a Meta recruiting funnel with pre-screen questions (filters before the phone call)
- Tightened targeting + creative to reduce unqualified traffic
- Implemented hiring pipeline + weekly hiring scorecard (Applied → Qualified → Interview → Offer → Hired)
Result
- Generated qualified calls at $30–$150 per call by forcing qualification before time is spent.
- With $2k–$3k/month spend, the company consistently hires 1–2 technicians/month, with reduced junk/no-show volume and tighter follow-up control.
US Market Entry • Launch
7 MONTHS (ONGOING)
Goal
Build a U.S. service brand with a system that keeps producing booked jobs and stays controllable as operations scale.
Situation
Started with no stable acquisition engine and no “operating system” for leads: no unified tracking, no response standards, and no repeatable conversion process. Needed a foundation that would hold over months, not a one-time launch.
What we did
- Built the conversion foundation: positioning, offer packaging, website structure, trust assets
- Installed measurement + operations: lead sources, pipeline, scorecard, SLA rules, follow-up discipline
- Set up acquisition baseline: marketplaces + social presence + early channel testing with quality control
- Moved into ongoing optimization: weekly control + improvements loop (scripts, routing, targeting, capacity alignment)
Result (ongoing)
- The business operates with a measurable Lead → Booked system (SLA + follow-up + scorecards) instead of ad-hoc handling.
- Channel decisions are made with visibility and control (source tracking + lost reasons + weekly priorities), reducing wasted spend and operational chaos.
DISCLAIMER: Results vary by market & capacity. Case studies reflect specific implementations.
Danylo Dikalenko
Former Telecom Engineer